Restore Your Purchases

Purchased packs are tied to the email you used at Stripe checkout. Sign in to the account using that email and all of your packs will restore on this device automatically — question packs, the Host Pass, and any active Reunion Kit.

Step by Step

Use the sign-in options on this page with the same email address you used when you purchased your packs. If you signed up with Google or Apple, use that same method. Once signed in, your full library is available immediately on this phone, tablet or TV — no customer support required.

Purchased on a Different Device?

Purchases are device-independent. A pack bought on your phone is available on the TV browser the moment you sign in there. The Host Pass and Reunion Kit work the same way — sign in anywhere with the checkout email and the access is there.

Still Need Help?

If your packs don't appear after signing in, email support@reelculture.net with the checkout email address and the purchase date. We can verify the entitlement and restore access manually. Contact support or play the free starter pack while we look into it.